Set Email in Outlook

For those users who know how to setup an email account and just need to settings you can find this information here.

This guide was written for Microsoft Outlook XP and Microsoft Outlook 2003. Different versions my differ slightly from what is written here. If you have Microsoft Outlook Express please use this guide.

Step 1:

Open up Outlook and click on the “Tools” menu from the menu bar at the top of your program. A drop-down menu will appear. Select “Email Accounts” and you will be taken to the next screen.

Step 2:

From the next screen choose to “Add a new email account”. Leave the “Directory” choices blank, then click on “Next”.

Step 3:

As Sage Internet Solutions provides POP3 email service, you will need to click in the circle beside the “POP3” choice, then click on “Next” at the bottom.

Step 4:

Fill in all of the fields on this screen. The “Your Name” field is what will appear when someone receives an email. Your username is your full email address and your password is the one supplied to you when you set up the account. Do not fill in the “User Name” field with an alias if Sage has set one up for you. You must use the account name. The “Incoming mail server (POP3)” iswebmail.sageinternet.com and the “Outgoing mail server (SMTP)” is sendmail.sageinternet.com. Also make sure there is a checkmark in the box beside remember password and then click on the “More Settings …” button.

*IMPORTANT* One of the most common issues that arise when setting up an email account in Outlook is that It prompts you in the “Your Name” field to enter your name,but the proper way to set-up the account is by typing the email address in the “Your Name” field.

Step 5:

Fill in the “Mail Account” information with the email address for your account to make it easier to tell which account it is if you are ever required to make changes. By default this field will list webmail.sageinternet.com. The Organization and the Reply E-mail are optional fields to fill out. If Sage has setup an alias for your email address then it is recommended that you fill in the Reply E-mail address with this information so that when people resond they are responding to the alias. Once all the fields are filled in click on the “Outgoing Server” tab.

Step 6:

Put a checkmark in the box next to where it says “My outgoing server (SMTP) requires authentication”. Then click on the “Advanced” tab.

Step 7:

Under the “Server Port Numbers” section look to where it says “Outgoing server (SMTP)”. It should have a “25” in the box beside it. Change this number to read 2525. Down under the Delivery section put a checkmark in the box beside “Leave a copy of messages on the server”. This will ungrey the two boxes below it. Put a check mark in both of these boxes so that all three check boxes under the Delivery section are checked. Last thing to do here is to change the number of days before the messages are removed from the server. Make sure there is a 7 in the box beside “Remove from server after”. Any longer time period then that could cause your mailbox to fill up. Then click”OK” to close the “Internet E-mail Settings” window.

Step 8:

Before closing the “E-mail Accounts” window we want to make sure the account is working. Make sure you are connected to the internet and then press the “Test Account Settings …” button. If all of the accoutn information is correct this will get Outlook to send a test message to your account. This might take a few minutes to complete and might appear not to be doing anything. If the test was successful click the “Next >” button.

Step 9:

Click the “Finish” button to complete the setup. Congratulations you have just successfully setup your email account in Outlook.